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Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from K12 Solutions to you may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from you to K12 Solutions shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at: 70 East Beaver Creek Rd. Richmond Hill, ON L4B 3B2. Delivery shall be deemed to have been made by you to K12 Solutions five (5) days after the date sent.


All content appearing on this Web site is the property of K12 Solutions, 70 East Beaver Creek Rd. Richmond Hill, ON L4B 3B2.Copyright © 2005-2006. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005 K12 Solutions. All rights reserved.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by K12 Solutions. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of K12 Solutions or any third party, except as expressly granted herein.

Use of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. K12 Solutions and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if K12 Solutions believes that customer conduct violates applicable law or is harmful to the interests of K12 Solutions and its subsidiaries.

Privacy Policy

K12 Solutions use of personal information that you may submit to K12 Solutions Shopping Cart Store through this Web site is governed by the K12 Solutions Shopping Cart Store Privacy Policy.

Shipping & Delivery

At this time, K12 Solutions ships merchandise only to locations within the continental United States and Canada. K12 Solutions does not ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax

K12 Solutions chargtion to which thes sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the locae order is being shipped.

Return Policy

K12 SOLUTIONS offers a 14 day return policy on all defective items. No returns of any type will be accepted without an RMA number. For faster service, please call one of our Customer Service Representatives at our Toll-Free number 1-888-512-7658 or email them at All products returned MUST: be 100 percent complete, have original serial numbers on the manufacturer items, contain all manuals, blank warranty cards and other accessories and documentation provided by K12 SOLUTIONS. K12 SOLUTIONS strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection. If merchandise arrives damaged: save the merchandise AND the original box and packing it arrived in, notify the carrier immediately to arrange for an inspection and a pick up of damaged merchandise. DEFECTIVE items must be returned directly to K12 SOLUTIONS within 30 days from the invoice date, at K12 SOLUTIONS’ discretion for: credit, replacement, exchange or repair.

Store Hours

Customer service is available as defined on the Contact Us page of this Web site.


VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. K12 Solutions and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. The Terms and Conditions constitute the entire agreement between you and K12 Solutions with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and K12 Solutions with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by K12 Solutions. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

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