Server Monitoring

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Server Monitoring Overview

Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can sometimes be a mind numbing exercise. However, server downtime has a high associated cost, especially when an organization’s productivity and bottom line are affected.

In an attempt to avoid such a financially precarious misstep, many organizations move to Remote Monitoring and Management (RMM) software. However, care must be taken when considering what seems such a prudent and obvious route. By investing money up-front, it is easy to miss the Total Cost of Ownership. Some RMM providers require large purchases of bulk licenses and may require maintenance fees on those licenses that can add up to 20% of the original purchase price each year,. Such costs should not be overlooked, especially as additional charges come into play: server hardware, antivirus & database software, additional monthly bandwidth, and an adequate backup and redundancy solution.

K12 Solutions’ Hosted Remote Monitoring and Management software for Servers includes the right blend of Remote Monitoring and Management (RMM) tools, Back Office Services and Third Party bundled software options to provide an efficient and cost effective server management solution without all the hidden costs prevalent in so many other “solutions.”

K12 Solutions offers three distinct Server Management Service Plans each designed to satisfy specific service requirements:

Remote Server Watch

Our entry level service that provides you peace of mind that someone is monitoring your systems 24/7/365, and will immediately notify you if an issue arises needing your attention.

  • Phone and email notifications for server alerts raised through K12 Solutions IntelliMonitoring.
  • Includes customizable alerts, reporting, and LogMeIn.

Proactive Server Care

Includes the same peace of mind afforded through the Remote Server Watch while adding the proactive benefit of K12’s certified systems engineers remotely resolving many critical issues.

  • Remote remediation for tickets raised through SAAZ IntelliMonitoring.
  • Includes Remote Server Watch benefits.

Remote Server Care

Our elite service option that includes all the benefits of Proactive Server Care, and adds support for server problems that occur outside the parameters of the IntelliMonitoring system.

  • Troubleshooting and remediation for server problems that occur outside K12 Solutions IntelliMonitoring.
  • Includes Proactive Server Care and Remote Server Watch benefits.

Call us today for further information on how K12 Solutions can save you time and money and provide you with the peace of mind that comes with knowing that we have you covered, 24/7/365!


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